6/10 Cukup Baik
michael d, Albany
Bepergian bersama teman
31 Mar 2025
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Loved the staff, especially restaurant manager. Hotel definitely needs major updating. All furniture with drawers or doors in need of repair or better yet replacement. We stayed 10 nights and could not properly unpack. Drawers in dressers would fall out or down. Same with end table. Not enough hangers. even after requesteing more. Bathroom was beautiful but vanity base also didn't close properly. No phones in room, which was unusual, but not really a problem, but definitely different. Would have liked coffee maker, refrigerator and microwave in room. We were told not possible, even though we offered to pay more or upgrade type of room. Location is great, staff is great, but owners need to reinvest in hotels to get up to acceptable standards. If updates get made would definitely stay again. Loved PV and will definitely be back but probably not here unless I hear updates have been made.
We are coming back in July and right now thinking of staying at condo property. Might go to Blue Chairs to have breakfast and play backgammon, but unlikely to stay here.
It would probably take an investment of 500 dollars a room to make this an excellent hotel while right now it is merely fair. Please update your hotel to make it great instead of passable.
michael d
Menginap 10 malam pada bulan Maret 2025