6/10 Okay
Matthew
31 Oct 2024
Liked: Cleanliness
Disliked: Staff & service
The area is very nice, our biggest concern was the staffs willingness to help, be friendly and demanding tips when we were tipping already. We had to request multiple times/days to get our room clean, receive our complementary water, and when dinning waiting or having to find ourself something as simple as napkins or cutlery to eat.
The pool area is a bit small too especially when kids are playing, it makes it a bit difficult to relax and the adult pool is very small and many times there was kids in it as well and the staff would do nothing about it.
The plus was that the food was very goods, it was relatively clean, and the few staff members that were helpful really helped make our trip special.
Matthew
Stayed 8 nights in Oct 2024