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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
Luxury resort on the beach, with 13 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
View from property
Outdoor wedding area
Terrace/patio
Garden view
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • On private beach
  • Bar
  • All-inclusive
  • Hot tub
The price is Rp8.641.989
Rp8.641.989 total
includes taxes & fees
27 Jan - 28 Jan

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Sofa bed
  • 72.55 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed | Minibar, in-room safe, individually decorated, desk

Deluxe Suite Double Beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 72.55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 75.71 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate bathtub and shower, designer toiletries, hair dryer

Islander Junior Suite King Bed & Sofa bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 159.32 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 159.32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 72.55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

Highlights

Furnished balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
TV
Sofa bed
Blackout curtains
  • 72.55 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
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About the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

What's nearby

  • Punta Blanca Golf Course - 8 min drive
  • Cana Bay Golf Club - 11 min drive
  • Arena Gorda Beach - 13 min drive
  • Iberostar Golf Course - 13 min drive
  • Macao Beach - 23 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪La Güira - ‬13 min drive
  • ‪Marketplace Buffet - ‬1 min walk
  • ‪Mangu - ‬13 min drive
  • ‪Sports Bar - ‬13 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury all-inclusive resort located in Bávaro
Take advantage of a free breakfast buffet, a golf course and free water park access at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort. This resort is a great place to bask in the sun with a private beach, a beach bar and sunloungers. Treat yourself to a massage, a facial or aromatherapy at Rock Spa, the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include beach volleyball and scuba diving. In addition to a nightclub and 3 swim-up bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools and a children's pool, with a lazy river, a waterslide and 3 swim-up bars
  • Free self-parking
  • Free bike hire, babysitting (surcharge) and a billiards/pool table
  • A porter/bellboy, multilingual staff and smoke-free property
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 1775 individually decorated rooms offer comforts, such as private outdoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as furnished balconies and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with designer toiletries and separate baths/showers
  • TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Frequently asked questions

Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have a pool?

Yes, this property has 13 outdoor pools and a children's pool.

How much does it cost to stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort on 27 Jan 2025 start from Rp8.641.989, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per pet, per stay.

How much is parking at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Check-in start time: 3 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?

Yes, the property is all-inclusive. All food and drinks are included, and activities include cycling, volleyball, aerobics classes and more.

Where is Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort located?

Nestled on the beach, this Bávaro resort is 3 mi (4.8 km) from Punta Blanca Golf Course and 3.1 mi (4.9 km) from Cana Bay Golf Club. Macao Beach and Arena Gorda Beach are also within 6 miles (10 km).

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 823 out of 1693 reviews" "
Rating 8 - Good. 323 out of 1693 reviews" "
Rating 6 - Okay. 254 out of 1693 reviews" "
Rating 4 - Poor. 116 out of 1693 reviews" "
Rating 2 - Terrible. 177 out of 1693 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jace

Travelled with partner
Disliked: Cleanliness, staff & service
The English of many staff members was poor and the service provided was lackluster
Stayed 5 nights in Jan 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities
Rating: ★★★★★ My stay at the Hard Rock Hotel & Casino Punta Cana was nothing short of fantastic! From the moment I arrived, I was impressed by the overall experience. The property was nice and clean. The staff took great care to ensure that all areas, from the lobby, restaurants to the rooms were spotless. The service was exceptional. Every staff member I interacted with was friendly, attentive, and went above and beyond to make my stay enjoyable. Especially my Mayordomo (Eliezer) I gave him five Stars ⭐️ The facilities were top-notch. The pools, spa, and casino were all well-maintained and offered a variety of activities to keep guests entertained. I did enjoy the Michael Jackson Show. The resort is located in a beautiful in area in Punta Cana that feels safe and quiet, making it perfect for relaxation. I appreciated the variety of shopping and dining options available on-site. Each restaurant offered a unique experience, and the food was delicious! Especially the Marketplace. My Only Complaint: The only issue I encountered was with the jacuzzi. While it had hot water, it didn’t produce bubbles, so I couldn’t enjoy a proper bubble bath. Despite this, everything else was very well maintained and clean. Overall, I highly recommend Hard Rock Hotel & Casino Punta Cana for anyone looking for a luxurious and enjoyable all-inclusive experience. I can't wait to return! My next trip will be in December! Thanks 🙏 everyone!
Stayed 4 nights in Jan 2025

10/10 Excellent

Pastor Jonathan Gabin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great resort
Stayed 5 nights in Jan 2025

6/10 Okay

Elizabeth r

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Too big of a property to get from point A to point B, too many kids, staff was noisy in the room hallways everyday. Food was ok. My stuff got taken on the lounge chair at the pool and when i made a report they didnt empathize with me and were rude. However 2 hrs later they called my room to tell me they found it. We had a bad experience and wont be coming back to this property. Although we love Hard Rock hotels in general well stick with Cancun!
Stayed 5 nights in Jan 2025

10/10 Excellent

Lizette

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for adults and children
Stayed 5 nights in Jan 2025

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed every part of my stay from the cleanliness of the property, the large rooms and the special nights with the activities!
Stayed 3 nights in Jan 2025

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort my family loved it! Only negative is all the beds by the pools and beach are always reserved so it’s very hard to find a spot
Stayed 7 nights in Jan 2025

10/10 Excellent

SERGIO TLASECA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had Christmas and New Year at Hard Rock. Loved it! Although a huge resort, the facilities and range of dining options are terrific, though sometimes the queues at eating establishments, where you cannot book, are a bit frustrating. All of the staff were super friendly, laid back and helpful.
Stayed 13 nights in Dec 2024

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Lots of things to do for kids of all ages. Friendly staff. Food can be hit or miss
Stayed 4 nights in Jan 2025

10/10 Excellent

Frank

Stayed 3 nights in Nov 2024

6/10 Okay

Lynn

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Two of the three rooms didnt have air conditioning for large portions of 2 days. Hot water was not available in the afternoon for 2-3 hours. The air filter should have been changed many months ago. A sewer line broke with sewage spreading across one of the walkways. The New Year's entertainment was unbelievably bad and the concept of needing to purchase a bottle of liquor/champagne for $150.00 in order to sit at a table was just plain pitiful! The best part of staying at the Hard Rock hotel was the personable and helpful staff working there. They were great!
Stayed 7 nights in Dec 2024

10/10 Excellent

Juan Pablo, New Westminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Sep 2024

10/10 Excellent

Lenin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. Had lots of activities to choose from. Food and staff was great and the beach was beautiful. Would definitely come back.
Stayed 5 nights in Jan 2025

4/10 Poor

Lesia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very large property with lots to do, but the mini put wasn't open on several attempts to go play, there were not enough carts around to help you get from place to place quickly, and you're constantly waiting in lines (sometimes almost an hour!) even for buffet food and the food isn't even very good! Would not go back.
Stayed 6 nights in Dec 2024

4/10 Poor

Matthew Richard

Travelled with family
Avoid the breakfast they are pushing you to go to. Its nothing more than a pushy timeshare presentation that takes hours of your day up and some random guy eats breakfast with you and your family.
Stayed 5 nights in Jan 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location (Caribbean), the range of food and drink, facilities and activities, the convenience of the all-inclusive, cashless nature of the resort and the professionalism and friendliness of the staff. For some of the restaurants, particularly the "non-reservation" ones, there are probably too many guests for the number of tables, hence there were often long queue waits to get a table. Overall, though, it was a fabulous holiday venue. Thank you to all staff for making our stay so enjoyable!

10/10 Excellent

Sayquawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful
Stayed 4 nights in Jan 2025

10/10 Excellent

alma

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
PROPERTY WAS ALWAYS CLEAN GOOD AND HEALTHY FOOD THE PERSONAL OF THE PROPERTY VERY NICE WITH PEOPLE

2/10 Terrible

Javid

Disliked: Cleanliness, property conditions & facilities
No good
Stayed 8 nights in Dec 2024

8/10 Good

ALONA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall not bad. First two days were absolutely horrific until we got our room situation figured out. Staff at the front desk is not trained properly. Nice but not sure if I would go back.
Stayed 10 nights in Dec 2024

6/10 Okay

todd

Travelled with family
Liked: Cleanliness
Overall it was a good trip with issues. The general areas of the hotel and pools were maintained well. Staff overall was friendly and very helpful. Rooms - outdated, everything felt like it needed some updating. Toilets clogged frequently, AC never properly worked. Food - Average across the board. My kids both have Celiac and the staff took great care of them even though they had limited options to some extent. Food overall though was average - the Hibachi was the best Pools - very nice and well kept. plenty of chairs for everyone Entertainment - poor. After 10p nothing to do and very little during the day to keep the large crowds entertained. Evening entertainment was pretty bad overall. Everything pretty much costs money if you want to do things - arcade, laser tag, VR room, bowling, putt putt. Not a crazy cost but certainly changes the feel of the all-inclusive experience Staff - overall very friendly and responsive Be careful of the vacation club meeting. They will offer you incentives but you have to present the certificate at check-out or they don't make good on the credit
Stayed 7 nights in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place lots of options on property
Stayed 2 nights in Nov 2024

10/10 Excellent

Sam William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids club was 12/10, food 10/10, facilities, options, beach, pools... Incredible. Don't be afraid to explore, there's a space for all to enjoy!
Stayed 7 nights in Dec 2024