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Rotorua Citizens Club

2.5 star property
Hotel with free parking, near Polynesian Spa

Choose dates to view prices

Photo gallery for Rotorua Citizens Club

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | Soundproofing, free WiFi, bed sheets
Reception
Front of property
Laundry room
Coffee and/or coffee maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
The current price is Rp402.150
Rp462.454 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Coffee and/or coffee maker

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Highlights

Soundproofed
Heating
Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | Soundproofing, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds OR 2 Queen Beds

View all photos for Standard Studio, Non Smoking

Soundproofing, free WiFi, bed sheets

Standard Studio, Non Smoking

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Non Smoking (Twin-Family)

Soundproofing, free WiFi, bed sheets

Family Room, Non Smoking (Twin-Family)

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, Non Smoking (Twin-Four Singles)

Standard Room, Non Smoking (Twin-Four Singles) | Soundproofing, free WiFi, bed sheets

Standard Room, Non Smoking (Twin-Four Singles)

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room, Non Smoking (Single)

Coffee and/or coffee maker

Standard Room, Non Smoking (Single)

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Dorm Room, Non Smoking, Shared Bathroom (Double Bed) | Soundproofing, free WiFi, bed sheets

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Highlights

Soundproofed
Heating
Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 10
  • 4 Single Beds

View all photos for Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed) | Soundproofing, free WiFi, bed sheets

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Highlights

Soundproofed
Heating
Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 7
  • 1 Single Bed OR 7 Single Beds

Similar properties

Reception

Marsden Stay Rotorua

  • Parking included
  • Free WiFi
  • Housekeeping
6.8 out of 10, (126)
The price is Rp932.950
Rp1.072.893 total
includes taxes & fees
2 Apr - 3 Apr
Marsden Stay Rotorua
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About the area

Map
1146 Rangiuru Street, Rotorua, 3010

What's nearby

  • Eat Street - 3 min walk
  • Tamaki Maori Village - 9 min walk
  • Rotorua Central Mall - 10 min walk
  • Polynesian Spa - 12 min walk
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬3 min walk
  • ‪Lone Star - ‬3 min walk
  • ‪Social Club - ‬2 min walk
  • ‪Brew | Craft Beer Pub - ‬4 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬3 min walk

About this property

Rotorua Citizens Club

Hotel near Polynesian Spa
A free daily manager's reception, laundry facilities and a bar are just a few of the amenities provided at Rotorua Citizens Club. The on-site restaurant, Rotorua Citizens Club, offers lunch and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Smoke-free property, a billiards/pool table and a lift
  • ATM/banking services and a banquet hall
Room features
All guestrooms at Rotorua Citizens Club include comforts such as free WiFi and sound-insulated walls.
Other amenities include:
  • TVs with cable channels
  • Fridges, coffee/tea makers and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of NZD 25

Restaurants on site

  • Rotorua Citizens Club

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: NZD 20.00
Late check-in subject to availability
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20.00

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 10 March 2025 to 11 March 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Front desk
  • Guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: NZD 20.00 (subject to availability)
  • Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
  • Late check-out fee: NZD 20.00 (subject to availability)
  • Rollaway bed fee: NZD 15.0 per night
  • Hosted evening meal: NZD 25.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Is Rotorua Citizens Club pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rotorua Citizens Club?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Rotorua Citizens Club on 9 Mar 2025 start from Rp402.150, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rotorua Citizens Club?

Self-parking is free at this property.

What time is check-in at Rotorua Citizens Club?

Check-in start time: 2 PM; check-in end time: 10 PM. Early check-in is available for a fee of NZD 20.00 (subject to availability). Late check-in is available from 10:30 AM to 12:30 PM for a fee of NZD 20.00.

What time is check-out at Rotorua Citizens Club?

Checkout is at 10 AM. Late checkout is available for NZD 20.00 (subject to availability).

Where is Rotorua Citizens Club located?

Situated in Rotorua, this hotel is within a 15-minute walk of Eat Street and Polynesian Spa. Kuirau Park and Rotorua Night Market are also within 5 minutes.

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Rotorua Citizens Club Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 198 out of 550 reviews
Rating 8 - Good. 237 out of 550 reviews
Rating 6 - Okay. 71 out of 550 reviews
Rating 4 - Poor. 25 out of 550 reviews
Rating 2 - Terrible. 19 out of 550 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kenji

Not bad for just staying.
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

It was extremely central to all shops, bars restaurants, the building seems very tired. We had a disabled double room which meant we had a wet room style shower - v good. Bedding-sheets very white and clean , but the quilt was full of stains and looked very old -did not use. The room very dated. Not sure how price compares to other accommodation so maybe it’s cheap to stay
Stayed 2 nights in Jan 2025

8/10 Good

Alvin

Good place to stay
Stayed 1 night in Jun 2024

8/10 Good

Shynoob

good experience
Stayed 1 night in Nov 2024

8/10 Good

??

Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Maureen

Greeted by the lovely Zita! She showed us around & how to get in & out of our room. So handy to Eat Street & Sir Howard Morrison Entertainment Ctr, parking a breeze & free! Lovely wairua at this place, we will be back one day. Good price, no frills, clean & tidy.. it was perfect for us! Thank you M & M from Ruakaka Northland
Stayed 1 night in Nov 2024

10/10 Excellent

Terry Henderson Margaret

We liked it.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Disliked: Property conditions & facilities
Location is excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Rahera

Very friendly staff, all amenities close
Stayed 2 nights in Jan 2024

10/10 Excellent

Fred

Good value at a great price
Stayed 1 night in Jun 2024

10/10 Excellent

THOMAS

stayed there before an would return again
Stayed 2 nights in Feb 2024

8/10 Good

Pamela

Great for a one-night stopover.
Stayed 1 night in Jan 2024

10/10 Excellent

Diego

Excellent location, walking distance from the volcanic park and restaurants. Highly recommend!
Stayed 1 night in Jan 2024

8/10 Good

Mark

Ceiling fan doesn’t work so will be hot in the summer
Stayed 5 nights in Nov 2024

2/10 Terrible

Lance

Its very hot and the Fan is very slow
Stayed 2 nights in Oct 2024

8/10 Good

John

Nice quiet and good location to other amenities
Stayed 2 nights in Jan 2024

8/10 Good

Ani

Great for the price
Stayed 1 night in Feb 2024

2/10 Terrible

Nitish

Liked: Cleanliness, staff & service, property conditions & facilities
Will not recommend as this property is not well maintained for accomodation. The only thing which was positive about this property was provided parking and convenient as located in central location.
Stayed 1 night in Jun 2024

6/10 Okay

Steph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very average
Stayed 1 night in Apr 2024

6/10 Okay

Janet

This is on top of a private club so expect late noise. Also the rooms need to be cleaner
Stayed 3 nights in May 2024

10/10 Excellent

Rahera

It was clean, beds were soft and comfortable, shower was a little on the down side, as you had to play with the tap to make the water flow.
Stayed 2 nights in Nov 2023

4/10 Poor

Ani

Liked: Property conditions & facilities
My TV wasn't working but apart from that it's a great resort
Stayed 1 night in Feb 2024

8/10 Good

Scot

There was no breakfasts available unless they have big booking as limited kitchen staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Peata

A satisfied customer
The hotel was close to the lakeside where we were to attend the outdoor concert the day we'd booked for an overnight stay so it was very handy and very affordable...the room was very warm and inviting the beds were comfortable and the shower was bliss to hop under after spending a night out in the cold.
Stayed 1 night in Feb 2024

2/10 Terrible

Roshan

Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience at this accommodation was disappointing due to several issues. First, the main entrance doors are locked by 10 p.m., which caused significant inconvenience as we arrived late with two young children. We were directed to the bar on the opposite side of the building to contact the bar manager for a key. This process involved unloading only select belongings, walking back to the main entrance, and then returning for the rest of our luggage. It was exhausting after a long journey. The room itself had a persistent bad smell, which was worsened by poor ventilation. There was only a very small window on one side of the room, trapping the odor inside. Additionally, the room was extremely hot with no air conditioning—just a fan that didn’t work effectively. This made it very uncomfortable to relax or sleep. To add to the disappointment, there were cleanliness issues. The kettle in the kitchenette was covered in dust, and there was no microwave available to heat food. These shortcomings made the stay far from convenient or comfortable. I hope the property management addresses these issues to improve the experience for future guests.
Stayed 1 night in Jan 2025