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Hotel Cielo y Selva, San Cristobal de las Casas

3.0 star property
Discover local culture with tour/ticket assistance and a 24-hour front desk to plan your next adventure.

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Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets
Arcade
Arcade
Arcade
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is Rp536.530
Rp633.099 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Ensuite

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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8.8 out of 10, Excellent, 413 reviews
The price is Rp443.308
Rp523.103 total
includes taxes & fees
24 Feb - 25 Feb
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About the area

Map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230

What's nearby

  • Na Bolom Cultural Museum - 7 min walk
  • Guadalupe Church - 8 min walk
  • San Cristóbal de las Casas Cathedral - 11 min walk
  • Plaza 31 de Marzo - 11 min walk
  • Santo Domingo Handicraft Market - 13 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 92 min drive

Restaurants

  • ‪Pasteleria Candilejas - ‬3 min walk
  • ‪Antojitos la Cheyona - ‬3 min walk
  • ‪Falafel 100% Vegetariano - ‬3 min walk
  • ‪Lum - Casa de Te - ‬3 min walk
  • ‪Yoi Sushi - ‬4 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

Hotel near Na Bolom Cultural Museum
Located close to Guadalupe Church and Foro Cultural Kinoki, Hotel Cielo y Selva, San Cristobal de las Casas provides free continental breakfast, a coffee shop/cafe and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), smoke-free property and a 24-hour front desk
  • Luggage storage, tour/ticket information and a banquet hall
Room features
All guest rooms at Hotel Cielo y Selva, San Cristobal de las Casas offer amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Esotérico

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

Is Hotel Cielo y Selva, San Cristobal de las Casas pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Cielo y Selva, San Cristobal de las Casas?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Cielo y Selva, San Cristobal de las Casas on 8 Mar 2025 start from Rp536.530, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cielo y Selva, San Cristobal de las Casas?

There is free parking nearby.

What time is check-in at Hotel Cielo y Selva, San Cristobal de las Casas?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Cielo y Selva, San Cristobal de las Casas?

Checkout is at noon.

Does Hotel Cielo y Selva, San Cristobal de las Casas provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cielo y Selva, San Cristobal de las Casas located?

Located in De Guadalupe, this hotel is within a 10-minute walk of Na Bolom Cultural Museum, Guadalupe Church and Foro Cultural Kinoki. Café Museo Café and Plaza 31 de Marzo are also within 15 minutes.

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Hotel Cielo y Selva, San Cristobal de las Casas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 81 reviews
Rating 8 - Good. 19 out of 81 reviews
Rating 6 - Okay. 12 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janett

First time on it and I love the place!
Stayed 1 night in Sep 2024

10/10 Excellent

Lalo

Everything was amazing
Stayed 2 nights in May 2024

10/10 Excellent

José Ramon

.
Stayed 3 nights in Nov 2024

8/10 Good

José Manuel

Todo estuvo bien
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Muy buen hotel mas que nada hablando por la limpieza las personas que hacen la limpieza muy atentas y efectivas en su trabajo y lo que casi no me agrado fue que tarda demasiado el desayuno ya que el mismo recepcionista es el chef pero ante todo eso muy buen hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicolas Pineda

Muy buen servició
Stayed 5 nights in Nov 2024

10/10 Excellent

Jesus javier

Stayed 2 nights in Nov 2024

8/10 Good

ivannia

Disliked: Staff & service
El estacionamiento es en la calle, bajé a desayunar a las 10 no había nada y no sirven más desayuno que fruta y leche
Stayed 1 night in Sep 2024

6/10 Okay

Antonio

Cómoda y relativamente cerca del centro
Stayed 1 night in Sep 2024

10/10 Excellent

MIGUEL ANGEL

Personal muy amable, ayudaría dar variedad al desayuno aunq por el precio se entiende
Stayed 2 nights in Aug 2024

10/10 Excellent

Humberto

Todo muy bien
Stayed 2 nights in Jul 2024

6/10 Okay

Joel Jesús

Problemas siempre con la página.
Problemas como siempre con el check in por parte del hotel y la App porque no aparece el pago y hay que marcar a soporte.
Stayed 1 night in Jul 2024

8/10 Good

Naima

Stayed 1 night in Dec 2023

10/10 Excellent

Mariana

Excelente servicio
Un espacio muy bonito, superó mis expectativas, es muy limpio y muy amable el personal de recepción. Definitivamente volvería a hospedarme aquí.
Stayed 1 night in Nov 2023

8/10 Good

Silvia

Podría sugerir alguna cortina para la parte de enfrente de la habitación, por la mañana te despierta el Sol
Stayed 1 night in Oct 2023

10/10 Excellent

ana

Es único, espacios acogibles y agradables
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Excelente servicio al cliente, especialmente de Adriana, que siempre estuvo dispuesta a ayudarnos en todos los sentidos. ¡Ella es asombrosa!
Stayed 8 nights in Jul 2023

6/10 Okay

Hugo

Stayed 3 nights in Apr 2023

8/10 Good

MIGUEL

Atención del lobby excelente. Atención del comedor, mediocre. No hubo personal. Desayunos de mediana calidad Limpieza del baño del lobby, regular.
Stayed 8 nights in Feb 2023

6/10 Okay

Florian

Freundliches Personal und günstiger Preis. Andere Gäste allerdings relativ laut bis in die Nacht hinein. Zimmer hatte kein Fenster.
Stayed 3 nights in Aug 2022

8/10 Good

Víctor Angel

Todo muy bien, excelente servicio
Stayed 7 nights in Mar 2020

4/10 Poor

Argenis Adan

Stayed 2 nights in Mar 2020

10/10 Excellent

david

Stayed 4 nights in Mar 2020

8/10 Good

Ana

El baño muy chico, la recepcionista muy amable y atenta, los tours excelentes
Stayed 3 nights in Jan 2020

10/10 Excellent

Francisco

Stayed 5 nights in Jan 2020