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"Good place to stay for short trips"

"Staff was completely inappropriate. Management addressed it when brought to their attention but the staff had already crossed the line. "

"Good value for money for short break in between flights not far from KLIA . Staff helpful .Smooth check in and check out "

Rp459.620 total

includes taxes & fees

23 Dec - 24 Dec

"It wasn't what i expected It is cheap n great location but there wasn't any onecto contact anyone regarding the room. Toilet not working the second day n its not kids friendly at all. Its just like hiring a room."

"The person in charged of the unit is unfriendly. "

"This place offers amazing value. Beautiful rooftop pool, a basic gym, very comfy and spacious rooms and a great location. Restaurants are all around the hotel and it is only a 20 minute walk to get to the times square area. Would absolutely stay here again! I have never stayed in such a nice hotel for such a great price, no complaints at all."

Egyptian cotton sheets, premium bedding, desk, laptop workspace

"Appreciated the location of the apt, washing/dryer combo (and laundry detergent avail) with sufficient beds. The only thing that I would suggest is to replace sofa (old and worn, not comfortable) and to clean washer/Dryer with vinegar and baking soda to eliminate the foul smell emanating from it. Great location!"

"This is a scam, the service apartment is not available. Contact number is not working... left stranded and had to look for alternative accomodation onsite. Money paid but totally uncontactable. I want my money back. I am a gold member of hotel.com, first time i am experiencing this. Utterly disappointed. Pls call me. I was waiting at call center for more than 1 hr and line was cut and no one return my call. I am consider to move my booking somewhere else. Call me at +65 80280056"

Rp354.372 total

includes taxes & fees

3 Jan - 4 Jan 2025

"Booked Ozone on 30th April but upon arrival, we were told that our room were given to other guests! The Indian speaking man told me to get my refund from Hotel.com. Ozone is not recommended at all for booking as its not a reliable hotel to stay in. Hotel.com should not have any dealing with Ozone as its reputation will be ruined by the irresponsible attitude of the Apartment management. This is a bad experience!!!"

Rp4.278.149 total

includes taxes & fees

23 Dec - 24 Dec

"The checking-in process is not well coordinated and the booking was a mess. St Nomad Hospitality said it was cross booked between Traveloka and Expedia. I’m totally unhappy about it. Secondly, the St Nomad person contacted and pestered for deposit and other cost day and night prior checking in. Again, this experience was unnecessary and certainly didn’t expect from Expedia bookings. Upon checking-in we found the kettle was not working, water heater needs to be switched on an hour and half before...

Rp849.790 total

includes taxes & fees

2 Jan - 3 Jan 2025

"Booked for klcc view but hmm"

Rp547.716 total

includes taxes & fees

2 Jan - 3 Jan 2025

"When I wanted to check-in, the front desk person told me that they did not received my booking despite I showed him the Hotels.com booking record and receipt. It took me a hour for waiting. "