Hotel Keluarga di Shimla

"Excellent property with wonderful and very helpful staff. Mr Niranjan was amazing and helped make our stay an exceptional experience "

"Our stay was good... the staff is really good and helpful..."

"Worst hotel. Deceiving pictures. Crooks! Cheating on bills. Ripped floors. Bad mattresses. Dampness in room. "

"I reserved their Super Deluxe room through Expedia customer service. The Super Deluxe room was supposed to have two beds, however, when I check-in, the room that was given to me only had one bed and looked nothing like in the pictures posted on Expedia. On top of that, their Wifi was not working, and when I mentioned to them, they could not care less. This was very annoying because I had to use my international roaming to browse which can get expensive. I've complained to Expedia and it was...

"Breakfast and dinner "

"Access to the mall is the only plus. Furnishings in the rooms are outdated and dirty. I never sat in a sofa before that has no back cushions to support you. No convenient electrical outlets to plug electronics or bedside medical devices like CPAP. Breakfast is same old average tasting buffet. No parking. You may get locked out if you are a late night player. Turns absolutely dark at night even the walkways and stairwells to the rooms, so keep a flashlight on hand. I give 2-3 stars, only for the...

"Loved the property and the location which is walkable to the main street of Shimla."

"최악의 호텔임. 호텔수준이 아니고 민박수준임. 호텔닷컴의 예약 컨펌도 안됐다고 함. 추운날 가족들과 밖에서 노숙했음. 춥고 배고파 근처 호텔에서 저녁 식사하는데 근처호텔 역시 바가지 요금. 6명이서 43만원 내고 허접한 인도식 먹음.."