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Hôtel Château de l'Ile

3.0 star property
Family-friendly hotel with 24-hour front desk and coffee shop/cafe

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Photo gallery for Hôtel Château de l'Ile

Terrace/patio
Classic Room | 1 bedroom, in-room safe, desk, soundproofing
Tradional Family Room | Living area | TV
Bar (on property)
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Tradional Family Room

1 bedroom, in-room safe, desk, soundproofing

Tradional Family Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (Balcon)

Superior Room (Balcon) | 1 bedroom, in-room safe, desk, soundproofing

Superior Room (Balcon)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Castle Room

Castle Room | 1 bedroom, in-room safe, desk, soundproofing

Castle Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room

Classic Room | 1 bedroom, in-room safe, desk, soundproofing

Classic Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
4 Quai Heydt, Ostwald, Bas-Rhin, 67540

What's nearby

  • Meinau Stadium - 9 min drive
  • Train Station Square - 10 min drive
  • Strasbourg Cathedral - 10 min drive
  • Place Kléber - 11 min drive
  • Strasbourg Christmas Market - 12 min drive

Getting around

  • Graffenstaden Station - 4 min drive
  • Ostwald Hotel de Ville Tram Station - 12 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 18 min drive

Restaurants

  • ‪Hôtel Restaurant du Chasseur - ‬4 min drive
  • ‪Hôtel Restaurant Tankstell - ‬7 min drive
  • ‪Hippopotamus - ‬3 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪Pizzéria Restaurant Chez Michel - ‬2 min drive

About this property

Hôtel Château de l'Ile

Boutique family-friendly hotel near Train Station Square
Take advantage of a terrace, a coffee shop/cafe and a garden at Hôtel Château de l'Ile. The on-site restaurant, La Winstub de l'Ile, offers breakfast, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • A lift, a porter/bellboy and meeting rooms
  • Guest reviews say great things about the first-rate property condition
Room features
All 62 rooms have amenities, such as free WiFi and desk chairs, as well as safes and sound-insulated walls.
Other amenities include:
  • Baby monitors, childcare services and free infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with digital channels
  • Heating, daily housekeeping and desks

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Winstub de l'Ile

Things to do

  • Billiards/pool table
  • Vineyard
  • Wine tours

Family friendly

  • Baby monitor
  • Children's games
  • Free cot
  • In-room babysitting
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 30 October 2024 to 28 October 2026 (dates subject to change).
The following facilities are closed on Sunday and Monday:
  • Restaurant
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Children's pool
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Hot tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is recommended for transport to and from this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château l'Ile Hotel
Château l'Ile Hotel Ostwald
Château l'Ile Ostwald
Chateau De l`Ile Hotel Ostwald
Château l'Ile
Chateau De L'Ile Strasbourg/Ostwald, France
Château de l'Ile Spa
Hôtel Château de l'Ile Hotel
Hôtel Château de l'Ile Ostwald
Hôtel Château de l'Ile Hotel Ostwald

Frequently asked questions

Is Hôtel Château de l'Ile pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Château de l'Ile?

Self-parking is free at this property.

What time is check-in at Hôtel Château de l'Ile?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hôtel Château de l'Ile?

Checkout is at noon.

Does Hôtel Château de l'Ile provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per vehicle applies.

Where is Hôtel Château de l'Ile located?

This family-friendly Ostwald hotel is located near the airport, within 2 mi (3 km) of L'Illiade and La Vigie Shopping Center. Aushopping Illkirch Baggersee and Museum of Chocolate Secrets are also within 3 miles (5 km). Ostwald Hotel de Ville Tram Station is 12 minutes by foot and Bohrie Tram Station is 15 minutes.

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Hôtel Château de l'Ile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 195 out of 339 reviews
Rating 8 - Good. 85 out of 339 reviews
Rating 6 - Okay. 39 out of 339 reviews
Rating 4 - Poor. 15 out of 339 reviews
Rating 2 - Terrible. 5 out of 339 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Amazing stay thank you so much!
Stayed 1 night in Jun 2024

10/10 Excellent

Mirza

An excellent location and with a tram about 15 mins away for travel into Strasbourg - perfect! The chateau Experian’s so good I will be coming back with the Mrs and family 👍
Stayed 1 night in Sep 2024

8/10 Good

Caterina

A very nice hotel, cleaned and quiet
Stayed 1 night in Jul 2024

10/10 Excellent

John

Large room upgrade for our anniversary was a nice touch which included veranda. Breakfast lunch and dinner were quite tasty
Stayed 1 night in Oct 2024

10/10 Excellent

John

Huge room with balcony
Stayed 2 nights in Oct 2024

10/10 Excellent

Tim

Enjoyable stay, nice property to walk around. Large rooms. Complimentary sauna was enjoyable, wife also enjoyed a massage.
Stayed 1 night in May 2024

10/10 Excellent

Eyal

Spa hotel
recommend hotel. Restaurants and spa. Big rooms.
Stayed 3 nights in Dec 2022

10/10 Excellent

Adam

We stayed at the Hôtel Château de l'Ile for 2 nights and it exceeded our expectations. Our room was on the first floor, facing the river, and was very quiet and calm. The hotel staff were responsive and helpful. We found our room to be spacious and comfortable and while the decor is a bit dated, we think it adds to the chateau's charm. The Tesla Destination Charger was also a big plus. Overall, a very pleasant stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Great hotel outside downtown next to a a park. Beautiful surroundings. Good service from their staff. We had dinner and breakfast at the hotel which was reasonably priced and tasty.
Stayed 2 nights in Jul 2023

6/10 Okay

kambiz

Air conditioning not e
Unfortunately after checking we noticed A/C is not working.they mentioned is going to be fixed by 1-2 days .after 6days since we checked out still was not fixed.
Stayed 6 nights in Jun 2023

10/10 Excellent

Marsel

Stayed 1 night in Oct 2024

10/10 Excellent

Tobias

Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Stayed 2 nights in Sep 2024

8/10 Good

Hasse

Man booker ind på hotel med restaurant, men får i forbindelse med indtjek besked på, at alt er optaget i restauranten. Tilbød ar reservere bord på restaurant ude i byen. Det er ikke rart efter en middag at skulle køre bil.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristina

Sehr freundliche Mitarbeiter. Schöne Location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jan

Stayed 4 nights in Sep 2024

8/10 Good

sebastian

Sehr schönes im Park gelegenes Schlosshotel. Saubere ruhige Zimmer, auch wenn die Innenausstattung etwas antik ist, einfach sehr gemütlich. Frühstück war sehr gut, mit frischen Produkten.
Stayed 1 night in Sep 2024

10/10 Excellent

Frédérique

Alles super in orde behalve de tuin. Die heeft dringend onderhoud nodig
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Stayed 1 night in Aug 2024

8/10 Good

Djafer

Très bien
Stayed 1 night in Aug 2024

8/10 Good

Stephan

Sehr schön, gerne wieder
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristin

Es war ein sehr schöner Aufenthalt. Das Zimmer war sehr groß, auch das Bad war geteilt und sehr großzügig. Wir haben uns gefühlt wie in einem Schloß. Leider waren wir nur eine Nacht da.
Stayed 1 night in Jun 2024

8/10 Good

Andrij

Stayed 1 night in Jul 2024

10/10 Excellent

Kamille Fischer

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2024