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RSL Cold & Hot Springs Resort Suao

4.0 star property
Baroque resort connected to the convention centre in Suao with 3 restaurants

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for RSL Cold & Hot Springs Resort Suao

Interior
Building design
Premium bedding, down duvets, pillow-top beds, in-room safe
Terrace/patio
Hot springs
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Western Style Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Western Style Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 36 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Quadruple Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Western Style Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Style Tatami Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Japanese Style Tatami Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese style room (Dual spring bath)

Premium bedding, down duvets, pillow-top beds, in-room safe

Japanese style room (Dual spring bath)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby
Lakeshore Hotel Suao
Pool
Parking included
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1005)
The price is Rp1.511.430
Rp1.745.700 total
includes taxes & fees
12 Nov - 13 Nov
Lakeshore Hotel Suao

About the area

Map
No.301, Jhongyuan Rd., Suao, Yilan County, 270

What's nearby

  • Suao Cold Springs - 5 min walk
  • Nanfang Ao Fishing Port - 3 min drive
  • Nanfangao Nantian Temple - 3 min drive
  • Tofu Cape - 5 min drive
  • Nanfangao Lookout - 6 min drive

Getting around

  • Suao Station - 11 min walk
  • Taoyuan International Airport (TPE) - 98 min drive

Restaurants

  • ‪鳳鳴蘇澳羊羹本舖 - ‬8 min walk
  • ‪耳東小館 - ‬3 min walk
  • ‪永豐活海鮮餐廳 - ‬13 min walk
  • ‪新建利冰店 - ‬13 min walk
  • ‪正好鮮肉小籠包 - ‬7 min walk

About this property

RSL Cold & Hot Springs Resort Suao

Upscale family-friendly resort connected to the convention centre
Consider a stay at RSL Cold & Hot Springs Resort Suao and take advantage of a terrace, shopping on-site and a garden. Indulge in a body scrub, a massage and aromatherapy at the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, children's meals, light fare and happy hour. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
Other perks include:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a free local area shuttle and free bike hire
  • Hot springs on-site, an electric car charging station and express check-out
  • Guest reviews give good marks for the overall condition
Room features
All 152 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with spring water baths and rainfall showers
  • 45-inch HDTVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and fridges

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free area shuttle up to 6 kilometres
  • Area shuttle
  • Free train station pick-up shuttle from 11:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free train station drop-off
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: TWD 4,180 to 4,180 for adults and TWD 2,750 to 2,750 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Snack Bar

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Baroque architecture
  • Built in 2009
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool will be available 07:00~22:00 everyday from April to October and 08:00~22:00 everyday from November to March.
Due to cleaning, this property's pool will close at 12:00-15:00 everyday.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 4180 to 4180 for adults and TWD 2750 to 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 24365486

We should mention

Pool access available from 3:00 PM to 10:00 PM
Hot springs access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

Frequently asked questions

Does RSL Cold & Hot Springs Resort Suao have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 3:00 PM to 10:00 PM.

Is RSL Cold & Hot Springs Resort Suao pet-friendly?

Yes, this property allows pets (limit 2 total).

How much is parking at RSL Cold & Hot Springs Resort Suao?

Self-parking is free at this property.

What time is check-in at RSL Cold & Hot Springs Resort Suao?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at RSL Cold & Hot Springs Resort Suao?

Checkout is at 11:00 AM.

Does RSL Cold & Hot Springs Resort Suao provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is RSL Cold & Hot Springs Resort Suao located?

This family-friendly Suao resort is located near the beach, within 1 mi (2 km) of Suao Cold Springs and Shenghu Shan. Sanxiantai and Baimi Wooden Clogs Museum are also within 2 miles (3 km). Suao Station is 11 minutes by foot.

RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 322 reviews" "
Rating 8 - Good. 101 out of 322 reviews" "
Rating 6 - Okay. 21 out of 322 reviews" "
Rating 4 - Poor. 6 out of 322 reviews" "
Rating 2 - Terrible. 8 out of 322 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

TSENG-WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shaoping

Stayed 1 night in Aug 2023

10/10 Excellent

Mitsuyoshi

Stayed 1 night in Jun 2023

10/10 Excellent

YI CHIEH

Stayed 1 night in Feb 2023

2/10 Terrible

jialin

Stayed 2 nights in Jan 2023

10/10 Excellent

CHEN-YI

Stayed 1 night in Dec 2022

10/10 Excellent

SiewHong

Stayed 1 night in Nov 2022

8/10 Good

Yoren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Stayed 2 nights in Oct 2022

8/10 Good

Chia Huang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

yen cheng

Stayed 1 night in Aug 2022

10/10 Excellent

CHIH TSUNG

Stayed 1 night in Jul 2022

10/10 Excellent

Shih Yi

Stayed 1 night in Feb 2022

10/10 Excellent

Yuan-Yu

Stayed 1 night in Dec 2021

8/10 Good

Yu Xi

Liked: Staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

yikuan

Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Nov 2021

2/10 Terrible

KUEIFEN

Stayed 1 night in Nov 2021

10/10 Excellent

Ahmet Berkant

Stayed 1 night in Nov 2021

10/10 Excellent

Stephen

Stayed 1 night in Oct 2021

10/10 Excellent

Remon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel
the staff was very friendly ,the Hot and cold bath was amazing, hope we can make it again Soon.
Stayed 1 night in Sep 2021

10/10 Excellent

Yi Wei

Stayed 1 night in Sep 2021

6/10 Okay

Yi Ping

Stayed 2 nights in Sep 2021

8/10 Good

Makiko

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
2020年のサービスの方がより良かった
昨年宿泊し設備やサービスが良く気に入ったので台湾コロナ禍明けで泊まりに行きました。全体としてはリラックスして過ごせたのですが、コロナ対策に気を取られてか以前良かったサービス無くなっていたり有料になったりしていました。もっとホームページなどで案内して欲しいです。 1 送迎　直行バスが減便のため羅東駅前まで往復送迎をお願いしました。これは時間も適切で車も快適なので良かったです。 2 リゾート用ビーチサンダル 前回まではお部屋に無料で配置されていて、ホームページにも特に注釈が無かったので持参せずに行ったらなんと有料販売に。大したお金では無いもののがっかりした旨を伝えたら結果提供してくれましたが、最初から込みにしてくれた方が良いと思いました。 3 プールサイド 以前は先着順で使えたソファー席が1000元と有料に。遊泳プール以外はソーシャルディスタンスを保ってもマスク必須です。 4 朝食 洋食とお粥は美味しいですが、チキン麺は麺と鶏肉の味がほとんど無くクオリティにギャップがありました。 5 VIPアクセス フロントで認識されず、ホームページの説明を見せてようやく確認作業に入ったのでチェックインがややもたついたのが惜しいです。 せっかく素晴らしい施設を持っているので、今後の改善に期待します。
Stayed 2 nights in Sep 2021

8/10 Good

HUEI YUNG

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021