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Kore Tulum Retreat and Spa Resort - Adults Only

4.5 star property
Indulge in blissful relaxation at this serene retreat by treating yourself to rejuvenating spa treatments or simply lounging by the outdoor pool.

Choose dates to view prices

Photo gallery for Kore Tulum Retreat and Spa Resort - Adults Only

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Property grounds
Beach nearby, white sand, sun-loungers, beach towels
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Breakfast included
The current price is Rp7.708.276
Rp7.708.276 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Jacuzzi Suite, Garden View Kore

Free minibar, in-room safe, desk, blackout curtains

Jacuzzi Suite, Garden View Kore

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Jacuzzi Suite, Garden View Tulum

Free minibar, in-room safe, desk, blackout curtains

Jacuzzi Suite, Garden View Tulum

Highlights

Terrace
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
  • 59 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Carr Tulum Boca Paila Km 3.85, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 3 min walk
  • Las Palmas Public Beach - 14 min walk
  • Playa Paraiso - 4 min drive
  • Tulum Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬10 min walk
  • ‪Kin Toh - ‬16 min walk
  • ‪Rossina Cafe - ‬5 min drive
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Mateos - ‬18 min walk

About this property

Kore Tulum Retreat and Spa Resort - Adults Only

Luxury resort near Tulum National Park
Located close to Las Palmas Public Beach and Playa Paraiso, Kore Tulum Retreat and Spa Resort - Adults Only provides free cooked-to-order breakfast, a swim-up bar and a poolside bar. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a sports massage or a body scrub. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; the property also has a corner/local shop, a terrace and shopping on-site. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • An outdoor pool with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Free bike hire, a gift shop and massage treatment rooms
  • Coffee/tea in reception, karaoke and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 94 rooms offer comforts, such as private indoor hot tubs and air conditioning, in addition to perks, such as separate sitting areas and free stocked minibars.
Extra conveniences in all rooms include:
  • Bathrooms with Jetted bath and rainfall showers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, LED light bulbs and coffee/tea makers

All-inclusive details

All-inclusive room rates at Kore Tulum Retreat and Spa Resort - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Cycling
Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Nirvana Restaurant
  • Specialties Shangri-la

Things to do

  • 4 spa tubs
  • Bicycle storage
  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • 10 steps to reach entrance
  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200.00 per stay
  • A damage deposit of USD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Wellness Resort
Zenserenity
Zenserenity Resort
Zenserenity Tulum
Zenserenity Wellness
Zenserenity Wellness Resort All Inclusive
Kore Tulum Retreat Resort Adults Only-All Inclusive
Zenserenity Wellness Tulum
Kore Tulum Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults All Inclusive
Kore Retreat Resort Adults Only-All Inclusive
Kore Tulum Retreat Adults Only-All Inclusive
Kore Retreat Adults Only-All Inclusive
Kore Tulum Retreat Spa Resort Adults Only All Inclusive

Frequently asked questions

Does Kore Tulum Retreat and Spa Resort - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Kore Tulum Retreat and Spa Resort - Adults Only?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Kore Tulum Retreat and Spa Resort - Adults Only on 23 Feb 2025 start from Rp7.708.276, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kore Tulum Retreat and Spa Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kore Tulum Retreat and Spa Resort - Adults Only?

Self-parking is free at this property.

What time is check-in at Kore Tulum Retreat and Spa Resort - Adults Only?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Kore Tulum Retreat and Spa Resort - Adults Only?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Kore Tulum Retreat and Spa Resort - Adults Only?

Some rate plans available at this resort are all-inclusive.

Where is Kore Tulum Retreat and Spa Resort - Adults Only located?

Located in Zona Hotelera, this luxury resort is within a 15-minute walk of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Tulum Mayan Ruins are also within 3 mi (5 km).

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Kore Tulum Retreat and Spa Resort - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 442 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 129 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mette

Liked: Property conditions & facilities
Property is in need of some TLC. The place is rundown and sad looking.
Stayed 1 night in Jan 2025

4/10 Poor

Krissy

Liked: Staff & service, amenities, property conditions & facilities
I tried to enjoy this property to the best of my abilities. The villias with the jacuzzi tubs should not be advertised as the water trinkles out. It would take the entire day if not more to fill up. There is limited food options.
Stayed 3 nights in Feb 2025

10/10 Excellent

Geeti Ara

Great service and food options with room service included. Great stay!
Stayed 4 nights in Oct 2024

2/10 Terrible

Fahad

Disliked: Cleanliness
We left after our first night there. Couldn’t get our money back for the remainder of our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

William T

You stay with tha nature and the sound of the ocean. Paradise place
Stayed 4 nights in Nov 2024

8/10 Good

Rasheed

The Staff was very friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

Aracely

Very clean, friendly
Stayed 2 nights in Oct 2024

4/10 Poor

Parisa

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property needs a TOTAL renovation. It was dirty, with walls full of crack. Not happy at all and won’t come back again!
Stayed 7 nights in Jan 2025

2/10 Terrible

JORDAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting hotel. I left after 1 night (was supposed to have 6 in total). I was having no water in the room. As a policy they shut it down between midnight to 6am every night. I was promised a refund but the hotel manager is not responding to Expedia and not answering the phone nor messages Stay away this place is a pure scam!!!!!!
Stayed 5 nights in Jan 2025

2/10 Terrible

Domonic

Disliked: Staff & service, amenities, property conditions & facilities
mole unclean no water AC, not working
Stayed 3 nights in Jan 2025

2/10 Terrible

Trenae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst property ever save yourself and do not stay here there was no running water st night jacuzzi didn’t work and that was an upgrade. There was no help from Expedia or staff regarding this matter we had to be back before 11 to shower we were offered another room not to switch but to shower in .
Stayed 3 nights in Jan 2025

8/10 Good

Guadalupe

Quiet and peaceful. Nice staff.
Stayed 3 nights in Sep 2024

6/10 Okay

Steven

Liked: Property conditions & facilities
We like the staff and the room was okay ! Very quiet place .. Food were not very good tho … badly, the resort is not looking like the pictures. It needs a lot of maintenance overall. We actually like the little bengal cat living around the resort hopefully people will take care of that little beast. He is adorable!
Stayed 7 nights in Nov 2024

10/10 Excellent

Barbara

It could be more light in the rooms. Beautiful resort. The bartender at the pool was nice and awesome. The bar inside the resort was nice and the bartender was always nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Terrance

Property was beautiful & right next to the ocean.
Stayed 4 nights in Aug 2024

6/10 Okay

Michael Steven

The menu is very limited as it is only one restaurant. The resort definitely needs some upgrades as it is showing its age
Stayed 7 nights in Oct 2024

2/10 Terrible

ENRIQUE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Skeleton staff 1 place to eat no managers on duty to speak to NOT 1. Was charged a few to leave
Stayed 5 nights in Nov 2024

2/10 Terrible

Omar

Disliked: Cleanliness, property conditions & facilities
Updated maintenance of the property is BADLY needed. Room had mildew smell. Sheets didn’t smell fresh.
Stayed 3 nights in Nov 2024

2/10 Terrible

hilal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the food ia terrible
Stayed 2 nights in Oct 2024

6/10 Okay

Jaz'men

Kore is a very big resort but not a lot of people. If you're looking for something fun this isn't the place. It's more for an older crowd. Everything was nice besides the food. It's only 1 restaurant on the resort it serves breakfast lunch & dinner but the food isn't good.
Stayed 4 nights in Sep 2024

2/10 Terrible

Ghanshyam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property was so awful that me and my family checked out after just one night. The towels were not clean, nor were the rooms. "Room Service" did not exist. I took pictures of the clumps of chlorine in the pool. Two restaurants were advertised; the hotel only had one. The list of problems with the place is endless. It is fraudulent of Expedia to advertise this hotel the way that it does. There should be laws against this.
Stayed 14 nights in Nov 2024

10/10 Excellent

Christopher

Best service ever thank you to Sergio and the staff !
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer

It was my first time staying at this resort, and most likely it won't be the last. The food is 5 stars, and the staff is super friendly! I liked everything about this resort. I highly recommend it to my family and friends.
Stayed 7 nights in Jul 2024

10/10 Excellent

Ofelia

I loved the food! All the staff were so nice!! The views are amazing here too. One thing I really loved was that you are able to get the Colectivo within walking distance. They charge 20-30 pesos to take you to the main town.
Stayed 6 nights in Jul 2024

2/10 Terrible

imani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to request a full Refund just for my Stay I had the absolute most horrendous experience in my entire life at the resort we stayed in. Upon arrival they informed us about the room key and wrist band me and party went out to eat came back to the ac not working and no running water when we told the staff they said there was nothing they can do about it we had to go to another room to shower which was about a 5 min walk outside in the dark the next morning we were told the water would be back on and wasn’t the water pressure was really low an there was no hot water please do something about this manner I spoke with the resort ppl an informed them that I would be requesting a full refund and they said to go through the booking agency also the restaurant we ate at the menu was out of everything the whole experience was horrible and a waste of time in a beautiful country
Stayed 3 nights in Jan 2025