Valleseco hotel guide. HV Hotels hotel in Valleseco, Gran Canaria

"Lovely place lovely pool area, some bits in the bathroom need a bit of Tlc, I had mould on curtains but lovely place to stay "

"I'd read on trip advisor that there was terrible food poisoning etc! Rubbish, they might have had a norovirus bug in the hotel but staff made every effort with sanitisers at meal times to eliminate this, although we never spoke to anyone who was affected. Food was lovely & varied, no complaints. I was here for my friends 60th, as I found it, all the staff I came across were amazing. Salvador in the main restaurant who works mornings & evenings was brilliant when we wanted to organise a cake we had to bring our own as hotel need 48hrs (for info), to supply one. He kept it cool for us & made sure staff brought it out at correct time. All rooms sea view & west facing so you get the sunset. My only downside is the entertainment at night, its very basic/boring, thats my only complaint, Riu liven the entertainment up! We may be middle aged but people love 'Good Music'."

"Wi-Fi issues and elevators not working at times"

"This was our seventh visit to this hotel and always feels like coming home. A relaxed holiday in wonderful surroundings. I had emailed requesting a certain room, which we had, so that was very much appreciated. Our room was cleaned daily to a high standard. A recent renovation of the restaurant makes this a lovely place to eat and relax. Food is varied, do miss the morning coffee service but thats a personal view. Jordi, one of the managers is fantastic and attentive. It's lovely that he recognises us each year and will spend time with you. It is a shame that despite this being our seventh visit, it was not recognised at reception when checking in. The receptionist asked us if we had ever been before and was surprised that we had! It wont stop us visiting next year, but would make the checking in experience more personal. The amadores area is lovely, quiet at this time of year as expected but you can take a short walk to Puerto Rico for more bars and restaurants. A lovely break for us and have already booked our eighth visit in June next year."