Winnie was pleasant and accommodating. However, she lacked good communication skills. She was difficult to understand and did not explain things. I expected to hear about neighborhoods, some history, description of architecture and/or something about the culture. We got none of that We were led to a large building where she explained how important it was and a lot of other details, but I had to ask her, “But what IS this place?” I had no idea if we were visiting a church, a mall, or an office building. She never answered my question, just said, let’s go inside. It turned out to be the Central Police Station. Somewhat interesting but it did not warrant the large amount of time we spent there. We then went to the Staunton Mall so we could shop. It was a total waste of time since very few stalls were open. Everyone was back at the meeting point many minutes early. We also went to a small temple with very little to see. In all, a disappointing experience.