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"Comfortable, clean, safe. Very attentive and friendly staff."

"Kids facilities are amazing which it’s important for families. The outdoor bbq buffet and shows was amazing The staff was very kind and helpful Lorena, and Ann from the lounge "

"We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level."

"Great getaway resort away from the hustle and bustle. Perfect for a couple nights stay as may run out of activities within the vicinity if staying longer. Staff were amazing and kind! Thank you to all!! Property condition is a bit outdated with expected wear and tear but kept clean enough for an enjoyable stay."

"Nice spacious rooms and good views over the sea. Staff very helpful and friendly. Only slight negatives was tgat the bars clided at 10pm which is a littke early, and some of the "hot" breakfast items were not kept that hot. But overall thoroughly recommend the Grandis when staying in Kota Kibabalu and we would not hesitate to stay again."

"Clean"

"I can’t fault this hotel. It is located on level 7 of the Suria shopping centre which is very convenient for shopping and eating as there are a variety of decent restaurants in the shopping centre. It is 5-10 mins walk from the pier where you catch the boat to the islands, the fish market, the souvenir market and the Gaya Street weekend night and Sunday markets. The rooms are clean and well equipped and the staff are eager to please. The only negative is that the walls are paper thin so you can hear everything that goes on outside your room. "

"amazing unforgettable "