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"On check-in there was a very rude woman trying to attract the attention of the receptionist to complain about so called 'bed bug' which probably didn't exsist because she said they were in the room not on the bed. The receptionist was calm and continued to deal with us, actions that the rude woman accused of being ignored. We had no such experience. The bed was clean with fresh bedding, the floor, not carpetted but laminated was not crawling with anything. The facilities were perfect for our...

"Very helpful staff and large bed in the room, which was very quiet being at the back. Decor starting to look a bit tired in places but the rooms were very clean. I would definitely stay here again. "

"Lovely hotel.very clean.friendly staff.excellent breakfast."

"Stayed here a few times before, very handy for pubs and shopping. This time rm 109 seemed quiet noisy, from.outside noise. Great breakfast, would recommend "

"On arrival given room key which didn’t work call reception lady came to open the door she couldn’t taken to another room her key still didn’t work finally got another key the next day the keys still didn’t work had 3 in total was told that the battery would be changed in the door no one did this , the shower wouldn’t turn off had to call someone to do this, was told over the phone that we’d be able to get snacks but closed on the Friday night all in all not great!!!!"

"The location and the environment was good"